Have Questions?

Frequently Asked Questions

How do I change my password?

On the log in page, select “Forgot Your Password?”. An email will be sent to you with instructions to reset your password. If you can’t find the email, try checking in your spam folder (just in case) before contacting your Shift Manager for assistance.

An employee at my company left. How do I remove them from Shift?

Email your Shift Manager with the email of the employee who has left your company to have them removed from Shift.

Can my friends join who don’t work in the building?

No, Shift is an amenity service program open only to the tenants of the building.

How do I opt out of Shift emails?

If you’d like to stop receiving emails from Shift, please update your email preferences on the “My Shift” page of our website. Under the “Profile” tab, you can select to receive all Shift updates, only event reminders, or no emails.

How do I deactivate my Shift account?

If you’d like to deactivate your Shift membership, please contact your Shift Manager or submit a request through the Contact page on the website. Once your request is received, your account will be deactivated within 5-7 business days.